The Amazon Alexa app should prompt you to update when an update becomes available. Tried for an hour and while I was able to get the plug recognized via Alexa once or twice....when I tried to control it via voice or through the Alexa app it gave me a "server timeout" and wouldn't work. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. Twelve Security opted not to notify Wyze before going public with its claims on suspicion of either the company's gross negligence or a concentrated espionage effort, based on … Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. But, until then, it's not … Most of the time the fast solution to fix the problem with a Wyze Camera that is not responding to Alexa is to start all over and do the setup again. If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. I have been using Alexa for a long time without issue. Based in Seattle, WA, Wyze Labs is on a mission to make smart home technology accessible to everyone. We partnered with innovators and best-in-class manufacturers to bring you our products: Wyze Cam is a full-featured 1080p HD smart home camera that you can control through the Wyze app. Alexa not working with your smart home camera? In a similar manner, you can interact with the plug by saying "Alexa, turn on the fan", where fan would be the name of the fan. Here's how to fix it. If Wyze can fix the background app limitation and get Google Fit/Apple Health syncing working, the Wyze Band would be an absolute steal at $25. Wyze Cam V1 is not supported by the Wyze Skill and only Wyze Cam V2 onward cameras are supported. Versions. Unfortunately, the original Wyze Cam doesn’t support Alexa, which may be frustrating to some people (especially if they’re using multiple cameras, some of which are the early version of the device). After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. ... Again, disable the Wyze skill in Alexa, re-enable the Wyze skill, plugs will show up in Alexa and work just fine. Wyze is one of the hot smart home companies to watch right now, offering a range of cheap devices that often seem too good to be true. This should prompt an update. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Alexa not discovering Wyze devices; Amazon Alexa app says "Waiting for Wyze" Wyze Plug not working with Alexa; Camera isn’t responding to Alexa voice commands; Alexa cannot discover or … Currently, Wyze Cam v2 and Wyze Cam Pan work with Alexa. 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